The Chateau Resort and Conference Center
The Chateau Resort and Conference CenterIn the heart of the Pocono Mountains of Pennsylvania
Escape the ordinary at Chateau Resort and Conference Center. Surrounded by the snowy slopes and natural beauty of Tannersville, PA, we offer a full range of amenities including indoor and outdoor pools, a fitness center, whirlpool and sauna, and free Wi-Fi. Travel beyond our scenic property and visit the Camelback Ski Area, Camelbeach Waterpark, and Camelback Adventures, only moments away.
The Chateau Resort has just replaced all bedding in the hotel!! Soon to come - New Furniture. Many improvements to be seen in the near future.
Guest Reviews 4.6 out of 5 based on 10 reviews
Top Notch Customer Service
We had our community center's event of 300 + people at this resort. The smaller the crowd the better the service; the bigger the crowd the more difficult it is to receive service. However, the General Manager and his staff went above and beyond in every avenue of customer service. The staff kept every room keys ready according to our requirements. All the elderly on first floor, family on the second floor, and youth on the third floor. Our guests found all the rooms and the conference halls were vacuumed, cleaned, and smelled nice. The kitchen was cleaned too. The GM and his staff were good listeners and understanding to any odd requests. They made sure to be absolutely as supportive to all our guests as possible.
My children and I spent 4 nights this January 2019. It is very convenient to Camelback Resort for skiing and boarding , which we did. I found the hotel to very clean both in our rooms and in common areas such as the lobby. I will definitively stay there again.
Relaxing Pocono Weekend
From the moment I called to book my reservation, I received excellent customer service. Denise at the front desk was great! The ladies in the restaurant provided great service and the food was delicious! Thank you Jeff for the VIP treatment! We loved this hotel and the view from our room. There are plenty of activities for families as well.